FAQ

Frequently asked questions.

Straight answers about how the institute works. Anything missing? Ask us directly.

What exactly does Ztnexus Institute do?
We help mission-driven institutions turn evidence into results they can measure. In practice that means three connected services — applied research, tailored training and strategic advisory — all run through the same five-step method: Discover, Synthesize, Design, Deliver, Measure.
Do you sell ready-made courses?
No. We do not maintain a catalogue of generic courses. Every curriculum is designed from your discovery findings and the synthesized evidence, for your specific teams, sector and goals.
Who do you work with?
Public agencies, universities, foundations and nonprofits. Cross-sector work is deliberate: partners contribute to and draw from a shared evidence base, so learning in one sector strengthens strategy in another.
How quickly can a program launch?
Training and pilot programs typically launch within weeks of design sign-off. The timeline is agreed in writing during the Design step, so 'rapid' never means 'undefined'.
How do you measure success?
Outcome measures are agreed before delivery starts. We evaluate on three layers: demonstrated application in realistic conditions, retention weeks after delivery, and movement in the organizational indicators the partner cares about — all documented in a formal close-out report.
Who delivers the coaching?
Practitioners: people who have run the programs, managed the caseloads and led the teams your staff lead. They teach from the evidence base and from experience.
Can we engage you for research or advisory only?
Yes. The three disciplines can be engaged independently — though even a single evidence review or advisory engagement is designed so it can connect to training later.
What does an engagement cost?
It depends entirely on scope, which is why we don't publish a rate card. The Discover step produces a defined scope and a written proposal before you commit to anything.
How do we start?
With a discovery conversation. Write to us via the contact page with your organization, the teams involved and the outcome you'd like to change, and we'll take it from there.
How do accounts work on this site?
Accounts are provisioned for engagement partners and registrations are reviewed by the institute before activation. If your organization is working with us and you need access, contact us.